US-based revenue cycle management solutions company AGS Health announced the launch of its operations in Manila, Philippines which will serve as a strategic growth partner to more than 100 major healthcare providers across the US.
Identified as one of the most popular outsourcing destinations in the world, the Philippines is known for the quality of skills offered in the business process outsourcing (BPO) sector. With strong medical backgrounds and voice-based skills, AGS Health aims to focus on supporting end-to-end accounts receivable services.
“By augmenting our service line with patient calls, responding to patient queries, and timely patient follow-ups, the addition of our Philippines operations represents an exciting added value to our customers,” highlighted Patrice Wolfe, CEO of AGS Health. The Philippines emerged as the top choice for AGS Health due to the country’s solid, low-risk infrastructure and its role as a top business center. This expansion also reduces the risk of business for its clients should operations in India be interrupted.
As the company continues to grow, AGS Health is diversifying its global operating locations. The Manila office is the second recent global addition for the company, following the opening of its Jaipur, India office in June 2022. With more than 11,000 employees worldwide, AGS Health combines a global pool of trained, college-educated resources with AI-enabled technology to leverage the latest advancements in modern revenue cycle practices.