CelcomDigi Bhd, a Malaysian telecommunications provider, has entered a Memorandum of Understanding (MoU) with Huawei Technologies (Malaysia) Sdn Bhd to collaborate on integrating artificial intelligence (AI) into CelcomDigi’s network. This partnership aims to establish one of Malaysia’s most advanced 4G and 5G-ready networks.
The partnership seeks to leverage cross-domain data convergence from Huawei platforms, enabling a comprehensive understanding of the customer and service lifecycle. This will facilitate proactive user experience management and support seamless digital transformation across CelcomDigi’s network operations. The collaboration will also focus on enhancing CelcomDigi’s Radio Access Network (RAN), referred to as “IntelligentRAN,” by implementing a digital twin system for rapid experimentation with new network models. The partners anticipate the full integration of AI capabilities across all layers of wireless networks, positioning Malaysia at the forefront of network intelligence as AI technology advances. This initiative will also incorporate proactive network management through advanced analytics and multiple support systems, aimed at intelligently provisioning network services and improving customer experiences.
CelcomDigi aims to deploy a high-performance 5G network backed by a robust AI-driven infrastructure to advance Malaysia’s digital future. The country is strategically positioned to become a regional leader in 5G and AI development, as companies actively invest in cutting-edge network infrastructures to address the changing demands of consumers and enterprises in this digital age. Huawei Malaysia is transforming into a collaborative architect of AI-driven networks. The integration of AI and automation is anticipated to boost network productivity and innovation, enabling large-scale simulations through digital twins for cost-effective advancements with minimal disruption. Furthermore, predictive algorithms will provide consistent and reliable customer experiences, facilitating personalized wireless services through the intelligent management of 4G and 5G resources.
(Sources: CelcomDigi; BusinessToday)
