Malaysia Airports Holdings Bhd (MAHB) will implement facial recognition technology in Kuala Lumpur International Airport (KLIA). This initiative will replace the use of a boarding pass by providing one single-token biometric identification authentication.
The first phase of the technology roll-out is scheduled to be finished in the first half of 2021. There will be 50 self-check-in kiosks, 20 check-in counters, and 56 eGates at security checkpoints, and boarding gates at both KUL Terminal 1 and Terminal 2 will be fitted with facial recognition technology.
The single token journey is a core component of the MAHB’s Airports 4.0 initiative. The modern authentication process will take about five seconds for each passenger at every touchpoint. This will reduce airport processing time, facilitate the contactless experience and minimize instances of fraudulent identity.
The system will also be integrated with the MYairports application where passengers can record their facial authentication even before they arrive at the airport itself. Other touchpoints such as retail purchases and access to airline lounges will be included in its upcoming plans.
(Sources: New Straits Times; The Star)
Malaysia Airports to Implement Facial Recognition System in Place of Boarding Pass
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