American Healthcare Provider, Optum, Expands in the Philippines with New Offerings

April 2022

Optum Global Solutions Philippines, an American healthcare services and innovation company and a subsidiary of UnitedHealth Group, is celebrating its tenth year of operations in the Philippines. It has also announced plans to expand its operations in the country.

The company provides analytics, research, consulting, and technology-managed services to a whole ecosystem of players in the healthcare space and plans to introduce upskilling programs that will harness local clinical talent through capacity-building and career development. This includes their USRN Academy and RN Ready Plus Program. The USRN Academy is an online self-paced training for the company’s nurses that enables them to transition from a Philippine-registered nurse to a US-registered nurse in a span of 26 weeks while the RN Ready Plus is a program that allows non-Optum nursing students and working nurses to have access to online, self-paced, and on-demand courses relevant to their career development and at par with global standards. They have partnered with Angeles University Foundation for this program and are looking for more schools and institutions to partner with. Optum said that they have upskilled more than 400 registered nurses to date.

The Philippines is Optum’s second-biggest operation with 19,000 employees across four sites – Taguig, Alabang, Quezon City, and Cebu. They have been awarded by the Philippine Economic Zone Authority as an Outstanding Exporter (2020) and their VR-enabled learning program was also selected and recognized by the Contact Center Association of the Philippines (CCAP) under the knowledge-based and technology-focused people development program category in 2021.

(Sources: Manila Bulletin, BusinessWorld)

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